Travel House
At SA1 Telecoms, we are proud to support Low Cost Vans, a leading vehicle leasing company, in enhancing their communication infrastructure. During the COVID-19 pandemic, Low Cost Vans recognized the need for a robust system to maintain seamless internal and external communications while transitioning to remote work. They turned to us for a solution that would uphold their commitment to exceptional customer service despite the challenges posed by lockdowns.
Our Collaboration
We swiftly implemented our state-of-the-art VoIP (Voice over Internet Protocol) system, enabling all 30 employees to stay connected, regardless of their location. This cloud-based solution allowed staff to take their handsets home, ensuring that office lines were seamlessly directed to their remote workspaces. Additionally, the system's integration with their CRM platform facilitated automatic call recording and note-taking, centralizing customer interactions for improved service delivery.
- Enhanced Communication
The VoIP system improved call clarity and enabled effective communication among staff, replicating the collaborative office environment remotely.
- CRM Integration
Seamless integration with their existing CRM system allowed for efficient call management and improved customer service.
Contact us today
Looking for your own bespoke telecom system? Give us a call or send us a message to our sales team today!