About Alabaré
Alabaré is a charity based in Salisbury, providing specialist support and accommodation services to vulnerable and disadvantaged people across over 80 locations in the UK. Effective communication systems are vital to the charity’s mission of transforming lives and fostering independence.
The Challenge
With Salisbury already experiencing the nationwide PSTN switch-off, Alabaré needed a comprehensive, reliable transition of their telecommunications from traditional PSTN lines to modern VoIP systems. Additionally, robust broadband and WiFi solutions, along with advanced hardware management capabilities, were required to support their expansive operations effectively.
The Solution
SA1 Telecoms undertook a comprehensive telecommunications overhaul for Alabaré’s extensive network of sites, which included:
• Broadband Upgrades: Transitioning locations to Fibre-to-the-Premises (FTTP), enhancing reliability, speed, and infrastructure readiness.
• VoIP Migration: Moving traditional telephone lines to VoIP on a centralised hosted server, significantly improving call quality, flexibility, and scalability.
• Unified WiFi and Hardware Management: Deploying UniFi networking equipment across all sites, enabling centralised management, detailed reporting, proactive monitoring, and seamless WiFi coverage. This included standardising and upgrading hardware to maintain consistency and simplify support.
Results
• Improved Connectivity: Enhanced broadband performance and stability across Alabaré’s locations have greatly minimised downtime and improved operational continuity.
• Advanced Telephony System: The VoIP transition delivered considerable cost savings, greater flexibility, and simplified management of the charity’s extensive communications.
• Centralised Management and Reporting: The rollout of UniFi solutions provided Alabaré with centralised network management, enabling proactive issue resolution, detailed network usage insights, and streamlined operational support.
Conclusion
Through meticulous planning and expert execution, SA1 Telecoms has successfully modernised Alabaré’s communications infrastructure, ensuring continued operational efficiency and the ability to deliver essential support services with confidence
Contact us today
Looking for your own bespoke telecom system? Give us a call or send us a message to our sales team today!